Goal of this Tutorial

After completing this tutorial, you will be able to see the printers that are configured on your local workstation inside your Windows Virtual Desktop session and be able to print to them.

To complete this tutorial you need

  • A modern web browser and internet access
  • Your ezeep admin account credentials
  • A Windows Virtual Desktop Instance and admin account credentials for that instance
  • A Windows PC as local workstation with at least one configured printer queue

Let’s Get Started

Using a Windows PC

  1. On the Windows PC, download the ezeep Connector and run it:
  2. Follow the prompts to install the software.
    screenshot: installing the local connector

  3. After clicking on “Finish”, the sign-in page will open in the default web browser. Enter your user credentials and close the browser or tab.screenshot: login to ezeepAfter the installation, the ezeep Connector is configured to start automatically when a user logs in. Should no valid authentication to the ezeep Cloud exist, it will open the default web browser and ask the user to log in with their user credentials. A successful connection to the ezeep Cloud is indicated in the taskbar by this app symbol:ezeep Connector Symbol

Using a Mac

1. Download the ezeep Connector from https://ezeep.com/products/ezeep/wvd/ezeepConnector.pkg and open the package.

screenshot: installing the connector for MacOS

2. Follow the instructions of the installer. You will be asked to provide admin credentials to complete the installation.

screenshot: installing the connector for MacOS screenshot: installing the connector for MacOS screenshot: installing the connector for MacOS


3. When the installation is done, your default web browser will open the ezeep Sign In page. Log in with your ezeep credentials and close the web browser.

screenshot - Sign in to ezeep portal

4. Finish the installation by clicking on “Done”

screenshot: installation complete

You will now see the ezeep Connector icon in your menu bar. Click on it to log out, log in with different credentials, prevent the app from starting automatically or to close the App.

screenshot: MacOS connector tray menu


Local Printer Support configuration in the ezeep admin portal

By default, local printing is enabled for everyone in your organization. The following steps show you how to restrict this by using groups. You can perform these steps from any computer.

  1. Log in to the ezeep admin portal at https://app.ezeep.com with your ezeep admin credentials and select “Local Printer Support” from the menu on the left.
    screenshot: adding groups for local printer support
  2. Click on the + icon and select the user groups for which members you want to allow printing to their own, locally configured printers. Confirm your selection by clicking the “Add groups” button.
    screenshot: adding groups for local printer support
  3. Should you want to disallow the use of locally configured printers, you can either remove a specific user group by clicking the – symbol next to the group’s name or select the check box “Disable Local Printer Support for everyone” to disable this printing path for everyone. screenshot: disabling local printer support

The last part is the installation of the ezeep Print App on your Windows Virtual Desktop instance.

  1. Log in to your Windows Virtual Desktop instance as administrator.
  2. Download the ezeep Print App installer from
    https://ezeep.com/products/ezeep/wvd/ezeepPrintApp.exe and run it.
  3. Follow the prompts of the installer.
  4. After clicking on “Finish”, you will be asked to reboot your WVD instance.
  5. After the reboot is completed, start a Windows Virtual Desktop session. The Internet Explorer will open and ask for your credentials. Use the same credentials you used to authenticate during the installation of the ezeep Connector on your workstation. This step will happen once for each user logging in.

Within a couple of seconds, the ezeep Print App will connect to the ezeep Cloud and pull information from your ezeep Connector. It will then use that information to create printer queues inside your session. You can verify success by opening the Print Manager or the printer dialog in any app. Your local printer queues will show up with a (sX) behind their name. (The X is a session number.)