Support for ezeep Blue is included in your subscription. We provide self-help options like these Troubleshoot pages as well as interactive support with our team.


The How-To, FAQ and Troubleshoot pages are intended for immediate information about common issues and questions. We understand that not all answers or solutions will be here when you need them. That’s why we have real humans to work with you.


Our email support is available to administrators of ezeep Blue organizations. You can send your questions, suggestions and problem descriptions to helpdesk@ezeep.com. Should email communication turn out to be insufficient to resolve an issue, our service team will coordinate a time with you for a web meeting.

Information is the key to fast troubleshooting. Therefore, we encourage you read the information on Isolating issues and Enabling debug logging.