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ezeep What to do if...

Other Troubleshooting issues that happen from time to time.

I can’t see my ezeep Printers
You have been able to print but now the printers are gone. What can you look for to get your printers back? There are some settings that you could look ...
Wed, 14 Oct, 2020 at 1:46 PM
Release Station Q&A
The Release Station The Release Station can experience issues, like with any hardware, but should not be recurrent. The Pull Printing service has a very im...
Mon, 26 Oct, 2020 at 11:32 AM
The portal shows my print job was "sent to the printer" but nothing printed
When you send a print job via ezeep, your web portal history page will show the status of the print job. When ezeep is done processing the print job, you&#x...
Mon, 12 Apr, 2021 at 11:04 AM
When adding a user, the error "Bummer, couldn't add user" is shown
When adding a user via the admin portal, you might see the above error. When you receive this error, it means that the user already exists in a differe...
Mon, 12 Apr, 2021 at 11:04 AM
My printers are showing as offline in ezeep
In your ezeep admin portal printer page, you will see a list of your printers. If the printer shows a green circle, it means the printer is online and ...
Mon, 12 Apr, 2021 at 11:03 AM