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FAQ

How is ezeep Blue licensed?
ezeep Blue is licensed by active users. That means you only pay for the users who used ezeep.
Mon, 14 Sep, 2020 at 1:30 PM
Where do I get support?
Please send us any questions you have about ezeep Blue, including feedback, suggestions, and problems to helpdesk@ezeep.com
Mon, 14 Sep, 2020 at 1:22 PM
Where is ezeep Blue hosted?
ezeep Blue is hosted on Microsoft Azure. Initially, our service will be coming out of the North Europe region. We are planning on expanding to regions in th...
Mon, 14 Sep, 2020 at 1:21 PM
Where can I buy ezeep Blue?
ezeep Blue is offered through the Azure Marketplace. You can find it by going to https://azuremarketplace.microsoft.com and searching for “ezeep”
Mon, 14 Sep, 2020 at 1:31 PM
How do I get the software?
ezeep Blue comes with a few simple Apps. You can find them here: https://www.ezeep.com/azure-download
Mon, 14 Sep, 2020 at 1:21 PM
Which operating systems are supported?
The ezeep Print App can be installed on 64bit versions of Windows 10 (incl. Windows 10 Enterprise multi-session), Windows 7 Enterprise (as part of a WVD dep...
Mon, 14 Sep, 2020 at 1:21 PM
What Print settings and Finishing options work with universal ezeep queues
ezeep Blue uses the ThinPrint Output Gateway printer driver as a universal driver. It checks printer properties of printer queues in the Cloud, on a user’s ...
Fri, 16 Oct, 2020 at 1:09 PM
Cookie Policy for Knowledge Base
ezeep's Knowledge Base is provided by Freshworks. Their platform Freshdesk requires certain cookies to function correctly. The legal basis for the proc...
Fri, 17 Jul, 2020 at 9:06 AM
What languages does the ezeep Blue printer driver support?
The ezeep Print App (Windows) comes with the ThinPrint Output Gateway printer driver (TPOG driver). It is a proprietary universal printer driver developed b...
Wed, 21 Oct, 2020 at 11:15 AM