ezeep is straightforward to install and configure; however, the ezeep Customer Success and Service team is ready to assist if you need professional help.
We offer practical and customized support services to our partners and customers. This article will provide you with an overview of our customer support services and how to reach us.

Overview of Customer Support Services

ezeep Plan	Details
Free Plan
ezeep Knowledge Base	The knowledge base is available anytime. Find guides, whitepapers, solutions, FAQs, and technical documentation papers. Language: English
AI Chat	The live chat is available within the admin portal. Here you can get answers to basic product questions.
Pro & Business Plan
ezeep Customer Support via email https://www.ezeep.com/contact/	The ezeep Customer Support team is available via email. Initial response time is next business day. Language: English & German
Enterprise Plan
ezeep Customer Support via phone	The ezeep Customer Support team is just a phone call away. Customized support plan standard or 24/7 availability Language: English
Coworking & Education Plan
ezeep Customer Support via phone, email & Chat	The ezeep Customer support team is available via emai, phone & chat during regular business hours. Language: English & German
Paid Professional Service	Details
ezeep Professional Services	The ezeep Professional Services team is happy to offer advice and assistance for larger and more complex projects. Contact us for quote!