As new firmware is released with new features and improvements you will be able to update the ezeep hub at your own pace. There are a couple of options: 

• Update Firmware (Local)
• Download Firmware (Web)
  
  

In August 2025 ezeep introduced a major platform update to the ezeep Hub with Firmware version 2: 
In order to update your ezeep Hub from Firmware version 1.19.24 to Firmware version 2.2.XXX you need to download the firmware from https://download.thinprint.com/en/client-tool/hub-firmware-updates/ and use the "Download Firmware" option below.

Update Firmware

This option will upload a firmware image from your local computer. 

• Download the tgz package from the ezeep Admin Portal
• Login to the ezeep Admin Portal
• Select "Apps & Downloads"
• Select the firmware under "ezeep Hub Firmware"
• The tgz package will be downloaded to your local pc
• Now, log in to the ezeep hub console
• Select "System" on the left
• Select "Update Firmware"
• Select the tgz package that was just downloaded
• Select "Confirm

Download Firmware

This option will download the firmware directly to the hub via internet. If a connection is established, ezeep Hub can download a firmware update from the internet.

• Login to the ezeep hub console
• Select "System" on the left
• Select "Download Firmware"
• Select "Download"
• Select "Confirm"