ezeep Blue is straightforward to install and configure; however, the ezeep Customer Success and Service team is ready to assist if you need professional help.
We offer practical and customized support services to our partners and customers. This article will provide you with an overview of our customer support services and how to reach us.
Overview of Customer Support Services
| ezeep Blue Plan | Details |
| Free Plan | |
| ezeep Blue Knowledge Base | The knowledge base is available anytime. Find guides, whitepapers, solutions, FAQs, and technical documentation papers. Language: English |
| AI Chat | The live chat is available within the admin portal. Here you can get answers to basic product questions. |
| Pro & Business Plan | |
| ezeep Customer Support via email https://www.ezeep.com/contact/ | The ezeep Customer Support team is available via email. Initial response time is next business day. Language: English & German |
| Enterprise Plan | |
ezeep Customer Support via phone | The ezeep Customer Support team is just a phone call away. Customized support plan standard or 24/7 availability Language: English |
| Coworking & Education Plan | |
| ezeep Customer Support via phone, email & Chat | The ezeep Customer support team is available via emai, phone & chat during regular business hours. Language: English & German |
| Paid Professional Service | Details |
| ezeep Blue Professional Services | The ezeep Blue Professional Services team is happy to offer advice and assistance for larger and more complex projects. Contact us for quote! |