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I receive the error "error while receiving data"

Problem / Symptom

When I print to an ezeep printer, I receive the error message: "Error while receiving data."

Cause

This error usually occurs when the ezeep subscription has been suspended or cancelled.

Solution / Workaround

Verify that your account is active and not suspended. You can check your subscription status in the ezeep Admin Portal.

Screenshot showing the ezeep Admin Portal subscription status page
Checking subscription status in the ezeep Admin Portal
L
Laura is the author of this solution article.

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